Microsoft Dynamics for Customer Service

How do you keep track of your customers? Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.

A Customer Success Story: American Frame

This illuminating case study details how American Frame reinvented itself into a highly profitable, self-service design center by the addition of multiple ThinkCentre® systems for personal, in-store frame creation with online ordering. It will generate interest in the Lenovo® desktop line of small, very big-on-performance PCs.

Access Management Handbook

Thales' "Access Management Handbook" explains the ways in which access management is implemented by criteria based on access policies for groups of users (e.g., Sales, R&D, HR) and how these users are allowed access to particular cloud applications (e.g., Salesforce, Office 365, Jira, Taleo), as well as the set of user attributes required to access each application (e.g., trusted network, password, OTP).

ThinkCentre® Nano® Buyer's Guide e-book

This buyer's guide e-book on the ThinkCentre® Nano®desktop system is filled with detailed images and illustrations showcasing the business and technical benefits of this amazing PC. This ultra-small form factor (USFF) desktop--the world's smallest--is powered by the latest-generation Intel® processor, and boasts large capacity storage and unmatched durability. It is perfect for the littlest workspace--and biggest software applications!

Forrester Report: Build your Identity and Access Strategy

The Forrester report, "Build Your Identity and Access Management Strategy," helps security leaders develop a compelling identity and access management (IAM) strategic plan. These strategies should be reviewed and approved by a cross section of stakeholders, with a focus on customer experience and employee usability.

Why Lenovo ThinkStation P330 Tiny

This captivating video introduces the Lenovo® ThinkStation® P330 Tiny workstation -- the world's smallest - and explains how its Intel®-powered processing, large memory storage and powerful graphics means big-time performance. For a wide variety of SMB industries (many mentioned in the video), it is the ideal solution.

Technology Trends That Will Radically Change The Face Of Customer Care

Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.

Customer story: Providence St. Joseph Health

Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges--creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.

2019 Thales Cloud Security Study Video

This engaging video, ideal for social sharing, summarizes the "2019 Thales® Global Cloud Security Study" findings. It validates that organizations are failing to protect data in the cloud, need to rethink the way they approach security with their cloud providers, and that data encryption and key management are critical for data protection.